Noah Nyle Consultancy provides our exceptional bespoke training service.  We will design a bespoke training package for your organisation that will meet your detailed unique requirements.  Tailoring our training package to fit your exact requirements will maximise the application of the knowledge achieved in your organisation by attendees by presenting the training in the unique context of your organisation, with tailored content and application scenarios specific to your organisation.  Please contact us today to discuss how Noah Nyle Consultancy can be the perfect training solution for your organisation.

The knowledge and skills of your staff are key to your business' success. This means that investing in your staff's training is a sound business decision. The investment you will make in your staff will be returned in better job performance (in knowledge and application) and happier staff who feel valued and equipped to achieve their best, which can help you in retaining your valuable staff.

If you need assistance in discovering gaps in your staff knowledge and skills which is having an impact on your business success, please contact us regarding our consultancy service.  We can assist you in finding those knowledge and skills gaps and help resolve those, allowing your business to flourish to its full potential.

Noah Nyle Consultancy can provide a broad range of training topic options to meet your organisations needs.  Here we highlight a few:

• Presentation Skills - Led by a trainer with extensive presentation experience, this course is designed for people who need to present within their role. Many roles now include presenting but often employees feel undertrained and under-prepared for this part of their role.  This course looks at common mistakes in presenting and how to avoid them and guides the attendee to aim for best practice by running through scenarios. The session covers how to design and construct a timely presentation and running notes for both F2F and online presenting. The session empowers the attendees with the best practice toolkit and confidence building during the session to feel they are able to deliver a presentation in their role with confidence and the skills needed to best represent your organisation.  At the end of the session there is time to answer questions and discuss specific role scenarios with the attendees to help with the application of their learning.
• Customer Service - Led by a trainer with extensive customer service experience, this course is for anyone who has a role involving customer service.  This course is tailored to the roles of the attendees in the course.  We will discuss which roles are represented in the training when you book the training course. In this session attendees will be equipped with the Best Practice Toolkit to help them reach their customer service gold standard goals and a De-escalation Toolkit to empower them to feel confident in handling complaints and stressful customer situations. The session will cover customer service myth busting, scenarios and through an interactive problem-solving activity increase the knowledge of the attendees on solution finding. This course will empower your employees with knowledge, customer service application and confidence in their role.
• Transgender Awareness - Led by a trainer with lived experience who can provide not only awareness training but also teach the wisdom of its application in real life. This course covers Transgender Awareness and applies it to the role of the attendee. The session provides a good level of Transgender Awareness through explaining terminology, the law, pronouns and neo pronouns, stereotyping and myth busting. We then cover scenarios and best practice and empower attendees with an inclusivity toolkit that helps them feel confident in applying what they have learned in their role. The training ends with a question and answer session where attendees can ask questions on what they have learned to help ensure they have the opportunity to clarify anything and fill any knowledge gaps they have. The session is a 3 hour session (1/2 day) and able to be presented F2F or online. The session is run trauma informed and as a safe space to learn.  Staff trained in Transgender  awareness can provide a better service to your customers, a better and more inclusive environment for their colleagues and they have transferable knowledge for their life outside of work enhancing their whole wellbeing. The knowledge from this course can assist in creating a better culture of acceptance within your organisation that helps inclusion and acceptance beyond Transgender acceptance. 
• LGBTQIA+ Awareness - Led by a trainer with lived experience who can provide not only awareness training but also teach the wisdom of its application in real life. This course covers LGBTQIA+ Awareness of the broad spectrum of people within the LGBTQIA+ community and applies it to the role of the attendee. The session provides a good level of LGBTQIA+ Awareness through explaining terminology, the law, pronouns and neo pronouns, stereotyping, heterosexism and myth busting. We then cover scenarios and best practice and empower attendees with an inclusivity toolkit that helps them feel confident in applying what they have learned in their role. The training ends with a question and answer session where attendees can ask questions on what they have learned to help ensure they have the opportunity to clarify anything and fill any knowledge gaps they have. The session is a 3 hour session (1/2 day) and able to be presented F2F or online. The session is run trauma informed and as a safe space to learn. Staff trained in  LGBTQIA+ awareness can provide a better service to your customers, a better and more inclusive environment for their colleagues and they have transferable knowledge for their life outside of work enhancing their whole wellbeing. The knowledge from this course can assist in creating a better culture of acceptance within your organisation that helps inclusion and acceptance beyond  LGBTQIA+ acceptance. 
• Staff Motivation Workshops - This session is designed bespoke based on the individual needs of your organisation and the employees that will be attending the course.
• Teamwork/Teambuilding Workshops - This session is designed bespoke based on the individual needs of your organisation and the employees that will be attending the course.